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How to Resolve QuickBooks Error 1712

How to Resolve QuickBooks Error 1712

Experiencing an error can disrupt your workflow, and if you’re using QuickBooks, error 1712 is one such hiccup you might encounter. 

What is QuickBooks Error 1712?

QuickBooks error 1712 occurs when there are issues with your operating system, software, or system files. It typically surfaces when installing QuickBoosoftware or a product update on a Windows machine. 

Symptoms of QuickBooks Error 1712you’rede:

  • An error message stating, “We’re sorry! Something went wrong with your installation.”
  • QuickBooks freezes or crashes frequently.
  • Windows runs sluggishly or responds slowly to mouse or keyboard input.

Common Causes of QuickBooks Error 1712

Identifying”We’reoot causes of error 1712 is pivotal in determining t”the appropriate troubleshooting steps. Here are some of the most common triggers:

  • Previous Installations: Installing QuickBooks over a previous version without uninstalling the original software can lead to registry conflicts and errors.
  • Damaged Files: Corrupted system files or QuickBooks installation files can provoke this error.
  • Registry Errors: Changes in the Windows registry from a recent QuickBooks-related software change (install or uninstall) can cause this error.
  • Virus or Malware Infection: These can corrupt Windows system files or QuickBooks-related program files.
  • User Account Control (UAC) Settings: Sometimes, Windows’s UAC settings can interfere with the QuickBooks installation process.

Troubleshooting Methods to Resolve QuickBooks Error 1712

Resolving QuickBooks Error 1712 involves a series of steps designed to address the different causes of the error. Here’s how you can tackle this problem:

End Processes in Task Manager

Sometimes, simply ending the processes associated with QuickBooks can resolve the issue:

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Look for any procHere’srelated to QuickBooks, select them, and click ‘End Task’.
  3. Try reinstalling or opening QuickBooks again.

Use the QuickBooks Install Diagnostic Tool

Intuit offers a diagnostic tool that can automatically resolve many common issues with QuickBooks installation:

  1. Download and install’ the QuickBooks Tool Hub.
  2. Run the QuickBooks Install Diagnostic Tool from the Tool Hub.
  3. The tool may take up to 20 minutes to complete the repair process.
  4. Restart your computer and open QuickBooks to see if the error is resolved.

Reinstall QuickBooks Desktop

A fresh installation can fix many issues related to corrupt installation files:

  1. Uninstall QuickBooks from the Control Panel.
  2. Download the latest version of QuickBooks Desktop from the official website.
  3. Install QuickBooks Desktop by following the on-screen instructions.
  4. Ensure no remnants from the previous installations are left behind.

Modify your Windows Registry

Caution: This method is recommended for advanced users or should be done under expert supervision, as incorrect changes to the registry can cause irreversible damage to your operating system.

  1. Type regedit in the Windows search bar and press Enter.
  2. Navigate to the registry path where QuickBooks-related changes were made.
  3. Back up your registry before making any changes.
  4. Make the necessary changes as suggested by a professional or guided troubleshooting.

Change the Application Data Path in the Registry

Sometimes, redirecting the application data path can resolve this issue:

  1. Follow the steps to open the registry editor as mentioned above.
  2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders.
  3. Change the path of the ‘AppData’ to a local profile path.
  4. Restart your system and try installing QuickBooks again.

Configure Windows User Account Control (UAC)

Adjusting the UAC settings can sometimes resolve installation conflicts:

  1. Type User Account Control Settings in the Windows search bar.
  2. Move the slider Never to Notify.
  3. Click OK and restart your computer.
  4. Try reinstalling QuickBooks with UAC turned off. Remember to turn it back on afterwards.


QuickBooks Error 1712 can be a frustrating obstacle, but it is usually resolvable with the right tools and techniques. Following the troubleshooting methods outlined above, most users can overcome this error and return to their routine accounting tasks. Always back up your data regularly to prevent loss during such errors, and consider contacting a professional if the problem persists.

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