Encountering errors while using accounting software can disrupt your business processes and cause undue stress. One such vexing issue is the QuickBooks Error 6190 816.
What is QuickBooks Error 6190 816?
QuickBooks Error 6190 816 is a common technical glitch users may face while opening their company files. The error usually comes with a message stating, “QuickBooks was unable to open the file [path] on the host computer.” This error indicates that QuickBooks cannot access the company file due to a mismatch between the transaction log file (.tlg) and the company file (.qbw).
Understanding the File Extensions:
- .QBW: This is the main QuickBooks company file.
- .TLG: A transaction log file that automatically records all transactions entered into the company file.
Common Causes of QuickBooks Error 6190 816
To effectively troubleshoot any error, understanding its root causes is crucial. Here are the common reasons why Error 6190 816 might occur:
- Mismatch Between .QBW and .TLG Files: This is the primary cause where the .QBW file does not match its corresponding .TLG file.
- Company File in Single User Mode: If another user is accessing the company file in Single User mode, you might face this error when attempting to access it simultaneously.
- Data Corruption: The data file can prevent it from opening correctly.
- Update Errors: Updating a file on a different computer without updating the transaction file can lead to discrepancies.
- Network Issues: Errors in network configuration or issues with the network connection can also trigger this error.
Troubleshooting Methods to Resolve QuickBooks Error 6190 816
Here are detailed troubleshooting methods to help you resolve this error effectively:
Method 1: Use the QuickBooks File Doctor Tool
QuickBooks File Doctor is a tool designed by Intuit to resolve common issues with company files and network issues. Follow these steps to use this tool:
- Download and Install: Download the QuickBooks Tool Hub and install it on your system.
- Run the File Doctor: Open the Tool Hub and select the ‘Company File Issues’ tab. Click on ‘Run QuickBooks File Doctor’.
- Select the File: Choose the company file with issues or manually search for it if it’s not listed.
- Check and Repair: Select ‘Check your file’ and then ‘Continue’. Enter your QuickBooks admin password and click ‘Next’.
Method 2: Fix the Mismatch
If there’s a mismatch between your .QBW and .TLG files, follow these steps:
- Locate Files: Navigate to your QuickBooks company file location.
- Rename Files: Right-click on the .TLG file and select ‘Rename’. Add ‘OLD’ at the end of the file name (example: company_file.qbw.tlg.old). Ensure you do not delete these files as they can be required for data recovery.
- Reopen QuickBooks: Try opening your company file again. QuickBooks will automatically recreate these files if they do not exist.
Method 3: Check Single User Mode
Ensure no other user has the company file open in Single User mode by following these steps:
- Communicate: Ask all users to close the QuickBooks application.
- Reopen: Open the company file on one workstation to see if the error persists.
Method 4: Data Corruption Check
If you suspect data corruption, performing a rebuild of your data might help:
- Backup: Ensure you have a complete backup of your QuickBooks data.
- Rebuild Data: Go to ‘File’ -> ‘Utilities’ -> ‘Rebuild Data’.
- Follow Prompts: Follow the on-screen instructions to complete the process.
Conclusion
QuickBooks Error 6190 816 can be a frustrating barrier to your accounting tasks. However, with the right knowledge and tools, you can swiftly resolve this issue and return to your regular business operations. Always ensure that regular backups are maintained and that your QuickBooks software is updated to minimize the occurrence of such errors.